Privacy Policy

At WineooW, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase.

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us.

• Personal information (name, email, phone number)
• Billing and shipping addresses
• Payment information (processed securely by our payment providers)
• Order history and preferences
• Communication preferences
• Website usage data and cookies

We use your information to provide and improve our services:

• Process and fulfill your orders
• Communicate about your orders and account
• Send marketing communications (with your consent)
• Improve our website and services
• Prevent fraud and ensure security
• Comply with legal obligations

We do not sell your personal information. We may share your information with:

• Payment processors (Stripe, PayPal) for transaction processing
• Shipping companies for order delivery
• Service providers who assist with our operations
• Legal authorities when required by law

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption, secure servers, and regular security audits.

We use cookies and similar technologies to enhance your browsing experience:

• Essential cookies for website functionality
• Analytics cookies to understand website usage
• Marketing cookies for personalized advertising
• Preference cookies to remember your settings

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Restrict processing of your information
• Data portability
• Withdraw consent for marketing communications

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Order information is typically retained for 7 years for tax and legal purposes.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the 'Last Updated' date.

If you have any questions about this Privacy Policy or our data practices, please contact us: